Benefits Partner, LLC dba Salus Group (“Salus Group”) is an independent insurance agency that provides insurance brokerage and consulting services. We are committed to protecting the confidentiality and security of the information we maintain.
Regrettably, we recently notified individuals of a security incident that involved some of their information. For certain individuals, we received the information involved by or on behalf of the individual’s current or former employer and/or insurance carrier in connection with the services we provide.
In October, we identified suspicious activity in one employee’s email account. We immediately disabled the account, reset the employee’s password, and began an investigation with assistance from a third-party forensic firm. Through the investigation, we determined that there was unauthorized access to the account for a period of time on October 9, 2024. The investigation was unable to determine which emails, if any, were viewed by the unauthorized person. Accordingly, we conducted a comprehensive review of the contents of the email account. This review included identifying emails and attachments with personal information; cataloging the information; determining our relationship with each identified individual; and determining from whom we received the information.
We completed our analysis of the data involved in late February 2025 and began informing applicable plan sponsors, employers and insurance carriers of the incident on or around March 27, 2025. The information involved varied by individual but generally included names, dates of birth, Social Security numbers, drivers’ license numbers, financial account information, health insurance information, and/or clinical or treatment information.
Importantly, this incident did not involve all Salus Group clients; but only those whose information was contained in the affected email account.
We have no indication that any information involved in this incident has been misused. However, as a precaution, we are mailing notification letters to individuals whose information was identified in the affected account and for whom we had sufficient contact information. We have also established a dedicated, toll-free call center to answer questions that individuals may have about the incident. If you have questions, please call (866) 408-1493, available Monday through Friday, between 9:00 a.m. and 6:30 p.m., Eastern Time.
We are providing all individuals with a complimentary membership to credit monitoring and identity protection support services through Kroll. Additional information about Kroll Identity Monitoring, including how to activate these services at no charge, is included in the letters mailed to individuals. We also would like to remind individuals that it is always a good idea to be vigilant for incidents of fraud or identity theft by reviewing their account statements and free credit reports for any unauthorized activity.
Again, we regret that this incident occurred and for any concern or inconvenience it may have caused. To help prevent a similar incident from occurring in the future, we implemented additional security controls in our email environment and are providing employees with further training on how to identify and avoid suspicious emails.
Salus Carriers and Clients/Former Carriers and Clients
1 Way Service Inc.
1st Ed Credit Union
4Front Credit Union
Abbey Credit Union
Advanced Contracting & Electrical Services, Inc.
Advanced Physical Therapy
Advia Credit Union
Aetna
Alabama One Credit Union
Alliance Catholic Credit Union
Alliance Franchise Brands LLC
Allied Printing Company, Inc.
Allure Medical Spa
Alpena Alcona Area Credit Union
American 1 Credit Union
Arbor Financial Credit Union fka Educational Community Credit Union
Aristo-Cote, Inc. dba Aristo Industries
Astera Credit Union
AutoTruck Financial Credit Union
Awakon Federal Credit Union
Bay Winds Federal Credit Union
Blue Ox Credit Union d/b/a Ignite Credit Union
Bob Maxey Motors LLC
Buchanan Community Schools
Builder’s Exchange of Lansing and Central Michigan
CA Hull Company Inc.
Calcite Credit Union
Carolinas Credit Union League
Catholic Charities of Southeast Michigan
Catholic Vantage Financial Federal Credit Union
CDC Federal Credit Union
Chief Financial Credit Union
Christian Financial Credit Union
Clark Construction Company
College Park Industries
Commercial Alliance Credit Union
Communicating Arts Credit Union
Community Choice Credit Union
Community Focus Federal Credit Union
Community Residence Corp.
Community South Credit Union
Continental Services
Cornerstone Community Financial Credit Union
Corrigan Moving Systems
Cutting Edge Cuisine
D & R Earthmoving
Dade County Federal Credit Union
De La Salle Collegiate
Delta Dental
Diversified Members Credit Union
Dynamic Computer Corporation
Eastlake Cardiovascular, PC
eCO Credit Union
Education First Credit Union
Eglin Federal Credit Union
ELGA Credit Union
Envision Credit Union
Everest Academy
Excel Federal Credit Union
FDM Contractors
Financial Edge Community Credit Union
First Commerce Credit Union
First Florida Credit Union
First Community Federal Credit Union
Florida Blue
Four Seasons Federal Credit Union
FreeStar Financial Credit Union
FreeStar Financial Credit Union f/k/a Central Macomb Community Credit Union
Galaxy Lanes
Galco Industrial Electronics, Inc
Gene Butman Ford Sales Inc.
Generations Family Federal Credit Union
Genisys Credit Union
Georgia United Credit Union
Geovista Credit Union
Ginop Sales, Inc.
Grand Trunk (Battle Creek) Employees Federal Credit Union
Guy Hurley, LLC
HarborLight Credit Union
Headcount Management, Inc.
Health Alliance Plan
Honor Credit Union
Hour Media, LLC
HPC Credit Union
Hydraulic Tubes & Fittings LLC
Ignite Credit Union
Independent Emergency Physicians
Interstate Credit Union
Jay Dee Contractors Inc.
Kemba Charleston Federal Credit Union
Kentucky Credit Union League
Key Performance Ideas Inc.
Lanier Federal Credit Union
Level One Bancorp Inc.
Limestone Federal Credit Union
Lion’s Share Federal Credit Union
Listerhill Credit Union
LOC Federal Credit Union
Lombardo Homes of SE Michigan LLC
LSCU Service Corporation, Inc.
MacKenzie Companies dba E. T. MacKenzie Company of Florida, Inc.
Marshland Community Federal Credit Union
Member Driven Technologies
Member First Mortgage LLC
Member Focus Community Credit Union
Members First Credit Union of Florida
MetLife
Metro Sanitation LLC
Michigan Business Connection LC
Michigan Credit Union League
Michigan Educational Credit Union
Michigan One Community Credit Union
Monroe County Community Credit Union
Mutual of Omaha
North Central Area Credit Union
Northland Area Federal Credit Union
Ohio HealthCare Federal Credit Union
Old Hickory Credit Union
Omni Community Credit Union
One Detroit Credit Union
OUR Credit Union
Parkside Credit Union
Partner Colorado Credit Union
Peas & Carrots Hospitality LLC
Peninsula Federal Credit Union
People Driven Credit Union
PriorityOne Credit Union of Florida
Public Service Credit Union
R & E Automated Systems LLC
RadiFi Federal Credit Union fka Jax Federal Credit Union
Rauhorn Electric, Inc.
Red Canoe Credit Union
Reliable Carriers, Inc.
Riverstone Communities LLC
Roura Material Handling
Royal Roofing Co., Inc
RTD-19 LLC-Pleasantrees
Salal Credit Union
San Antonio Citizens Federal Credit Union
Saylor’s Inc.
Seattle Metropolitan Credit Union
Service1 Federal Credit Union
Shore to Shore Community Federal Credit Union
Soo Co-op Credit Union
Southeast Michigan State Employees Federal Credit Union
Sovita Credit Union
State Building Products
Sterling Heights Community Federal Credit Union
SunLife
Sunrise Family Credit Union
Sunvera Group LLC
Team One Credit Union
The Local Credit Union
Total Quality Assurance International
True North Asphalt
Tru-Fi Credit Union
TruNorth Federal Credit Union
Union Square Credit Union
United Bay Community Credit Union
United Financial Credit Union
United Solutions Company
Universal Federal Credit Union
University of Michigan Credit Union
Upper Peninsula State Credit Union
Utility Resource Group LLC
Vibe Credit Union
VisiFi Inc.
Vision Service Plan
Wanigas Credit Union
Wayne Westland Federal Credit Union
Wexford Community Credit Union
Wolverine State Credit Union f/k/a Besser Credit Union
Builders Exchange of Lansing & Central Michigan
Association Health Plan and the following employers:
A.Z. Shmina, Inc.
AJ’s Maintenance & Services LLC d/b/a AMS Grounds
Birmingham Sealcoat, Inc.
Blaze Contracting Inc.
C & D Hughes Inc.
Crawford Contracting, Inc
Curbco, Inc.
D & W Windows and Sunrooms
Dani’s Transport Inc.
Dan’s Excavating, Inc.
Daytona Brick, LLC
Dee Cramer Inc
DeMaria Building Company Inc.
DJ McQuestion & Sons
Dunigan Brothers Inc.
Fessler & Bowman, Inc.
Florence Cement Company, Inc.
George W Auch Co. dba Auch Construction
Great Lakes Mineral Works LLC
Hosford Brothers Concrete, Inc.
Hymmco LLC
Iron Horse Excavation LLC
J & N Construction LLC
Jackson-Merkey Contractors Inc
K & S Undergrounds LLC
Lansing Tile & Mosaic, Inc.
Lanzo Construction Co.
Mead Brothers Excavating
Mid Michigan Materials Inc.
Moore Trosper Construction Company
MRM Construction LLC
Pamar Enterprises
Ric-Man Construction, Inc.
Smart Energy Insulation
Smith’s Waterproofing LLC
Thompson Recycle Company dba Thompson Companies
W.H. Canon, LLC